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Microsoft Dynamics 365 | Integration, Dataverse...
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Dynamics Update Owner to corresponding Team via Power Automate

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Posted on by 8

Good day,

we would like to automatically set the owner of a record (agreement in Field Service) or as an example in the company to the parent team.

How can we implement this function with Power Automate?

Steps:
- On record creation
-> Find out the team of the user
- Set record owner to the found out team

Dynamics 365 Field Service

Thank you very much and kind regards
Kyle Nolte

I have the same question (0)
  • Power Platform Communities Profile Picture
    8 on at

    Hi Kyle,

     

    Your post is already a month old I see, so sure you have already solved your issue. If not, let me know. I'm not familiar with Field Service, but in Customer Service I created several flows in which recordowners where set to teams. So maybe I can help.

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