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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Lost Start Dialog Comm...
Microsoft Dynamics CRM (Archived)

Lost Start Dialog Command button on Account Home Page

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Posted on by Milan Hingu 375

Hello,

I accidentally lost "Start Dialog" Command button on Account Home Page.

I was trying to do some customization on this Out of the Box button that for user having particular Security Role can only see this Command. I did that, but somehow requirement gets changed and removed those customization and removed Solution components on which i was doing Ribbon Customization.

Now its Strange that i am not able to find Start Dialog Command button on Account Home Page.

I have checked again for any customization if remains  but there is none. Whats the reason it is not showing in Home Page ? It is perfectly showing in Form.

Note. I did user Ribbon Workbench Tool

*This post is locked for comments

  • Milan Hingu Profile Picture
    Milan Hingu 375 on at
    RE: Lost Start Dialog Command button on Account Home Page

    Anyone ?

  • Milan Hingu Profile Picture
    Milan Hingu 375 on at
    RE: Lost Start Dialog Command button on Account Home Page

    Button is visible and It is not customized.

    There is no custom command associated to it. Please find below screenshot and xml.

    <RibbonDiffXml>
  <CustomActions />
  <Templates>
    <RibbonTemplates Id="Mscrm.Templates"></RibbonTemplates>
  </Templates>
  <CommandDefinitions>
    <CommandDefinition Id="Mscrm.MailMergePrimary">
      <EnableRules>
        <EnableRule Id="Mscrm.FormStateExistingOrReadOnly" />
        <EnableRule Id="Mscrm.IsNotIos" />
      </EnableRules>
      <DisplayRules>
        <DisplayRule Id="Mscrm.MailMergePrimary" />
      </DisplayRules>
      <Actions>
        <JavaScriptFunction FunctionName="onActionMenuClick" Library="/_static/_forms/form.js">
          <StringParameter Value="webmailmerge" />
          <CrmParameter Value="PrimaryEntityTypeCode" />
        </JavaScriptFunction>
      </Actions>
    </CommandDefinition>
    <CommandDefinition Id="Mscrm.MailMergeSelected">
      <EnableRules>
        <EnableRule Id="Mscrm.SelectionCountAtLeastOne" />
        <EnableRule Id="Mscrm.VisualizationPaneNotMaximized" />
        <EnableRule Id="Mscrm.IsNotIos" />
      </EnableRules>
      <DisplayRules>
        <DisplayRule Id="Mscrm.MailMergeSelected" />
      </DisplayRules>
      <Actions>
        <JavaScriptFunction FunctionName="Mscrm.GridRibbonActions.webMailMerge" Library="/_static/_common/scripts/RibbonActions.js">
          <CrmParameter Value="SelectedControl" />
          <CrmParameter Value="SelectedControlSelectedItemIds" />
          <CrmParameter Value="SelectedEntityTypeCode" />
          <CrmParameter Value="SelectedControlAllItemCount" />
        </JavaScriptFunction>
      </Actions>
    </CommandDefinition>
    <CommandDefinition Id="Mscrm.RunInteractiveWorkflowSelected">
      <EnableRules>
        <EnableRule Id="Mscrm.SelectionCountExactlyOne" />
        <EnableRule Id="Mscrm.RunWorkflowSelected" />
        <EnableRule Id="Mscrm.VisualizationPaneNotMaximized" />
        <EnableRule Id="Mscrm.IsValidForHierarchyView" />
      </EnableRules>
      <DisplayRules>
        <DisplayRule Id="Mscrm.HideOnModern" />
        <DisplayRule Id="Mscrm.HideForTabletExperience" />
        <DisplayRule Id="Mscrm.HideOnCommandBar" />
      </DisplayRules>
      <Actions>
        <JavaScriptFunction FunctionName="Mscrm.GridCommandActions.runScript" Library="/_static/_common/scripts/CommandBarActions.js">
          <CrmParameter Value="SelectedControlSelectedItemReferences" />
          <CrmParameter Value="SelectedEntityTypeCode" />
        </JavaScriptFunction>
      </Actions>
    </CommandDefinition>
  </CommandDefinitions>
  <RuleDefinitions>
    <TabDisplayRules />
    <DisplayRules>
      <DisplayRule Id="Mscrm.HideForTabletExperience">
        <HideForTabletExperienceRule />
      </DisplayRule>
      <DisplayRule Id="Mscrm.HideOnCommandBar">
        <OrRule>
          <Or>
            <CommandClientTypeRule Type="Legacy" />
          </Or>
          <Or>
            <PageRule Address="/userdefined/edit.aspx" />
          </Or>
          <Or>
            <PageRule Address="/advancedfind/advfind.aspx" />
          </Or>
          <Or>
            <PageRule Address="/advancedfind/fetchData.aspx" />
          </Or>
          <Or>
            <PageRule Address="/tools/formeditor/formeditor.aspx" />
          </Or>
          <Or>
            <PageRule Address="/tools/visualizationdesigner/visualizationdesigner.aspx" />
          </Or>
        </OrRule>
      </DisplayRule>
      <DisplayRule Id="Mscrm.HideOnModern">
        <CommandClientTypeRule Type="Modern" InvertResult="true" />
      </DisplayRule>
      <DisplayRule Id="Mscrm.MailMergePrimary">
        <EntityPropertyRule AppliesTo="PrimaryEntity" PropertyName="MailMergeEnabled" PropertyValue="true" />
        <EntityPrivilegeRule PrivilegeType="Create" PrivilegeDepth="Basic" EntityName="activitypointer" />
        <MiscellaneousPrivilegeRule PrivilegeName="MailMerge" />
        <OrRule>
          <Or>
            <MiscellaneousPrivilegeRule PrivilegeName="WebMailMerge" />
          </Or>
          <Or>
            <CrmClientTypeRule Type="Outlook" />
          </Or>
        </OrRule>
      </DisplayRule>
      <DisplayRule Id="Mscrm.MailMergeSelected">
        <EntityPropertyRule AppliesTo="SelectedEntity" PropertyName="MailMergeEnabled" PropertyValue="true" />
        <MiscellaneousPrivilegeRule PrivilegeName="MailMerge" />
        <EntityPrivilegeRule PrivilegeType="Read" PrivilegeDepth="Basic" EntityName="mailmergetemplate" />
        <EntityPrivilegeRule PrivilegeType="Create" PrivilegeDepth="Basic" EntityName="activitypointer" />
        <EntityPrivilegeRule PrivilegeType="Write" PrivilegeDepth="Basic" EntityName="activitypointer" />
        <EntityPrivilegeRule PrivilegeType="AppendTo" PrivilegeDepth="Basic" AppliesTo="SelectedEntity" />
        <OrRule>
          <Or>
            <CrmClientTypeRule Type="Outlook" />
          </Or>
          <Or>
            <MiscellaneousPrivilegeRule PrivilegeName="WebMailMerge" />
          </Or>
        </OrRule>
      </DisplayRule>
    </DisplayRules>
    <EnableRules>
      <EnableRule Id="Mscrm.FormStateExistingOrReadOnly">
        <OrRule>
          <Or>
            <FormStateRule State="ReadOnly" />
          </Or>
          <Or>
            <FormStateRule State="Existing" />
          </Or>
        </OrRule>
      </EnableRule>
      <EnableRule Id="Mscrm.IsNotIos">
        <CustomRule FunctionName="Mscrm.IsIos_0" Library="$Webresource:Ribbon_main_system_library.js" InvertResult="true" />
      </EnableRule>
      <EnableRule Id="Mscrm.IsValidForHierarchyView">
        <CustomRule FunctionName="Mscrm.CommandBarActions.isValidForHierarchyView" Library="/_static/_common/scripts/CommandBarActions.js" />
      </EnableRule>
      <EnableRule Id="Mscrm.RunWorkflowSelected">
        <CustomRule FunctionName="Mscrm.GridRibbonActions.enableWorkflowOnGrid" Library="/_static/_common/scripts/RibbonActions.js">
          <CrmParameter Value="SelectedControl" />
        </CustomRule>
      </EnableRule>
      <EnableRule Id="Mscrm.SelectionCountAtLeastOne">
        <SelectionCountRule AppliesTo="SelectedEntity" Minimum="1" />
      </EnableRule>
      <EnableRule Id="Mscrm.SelectionCountExactlyOne">
        <SelectionCountRule AppliesTo="SelectedEntity" Minimum="1" Maximum="1" />
      </EnableRule>
      <EnableRule Id="Mscrm.VisualizationPaneNotMaximized">
        <OrRule>
          <Or>
            <CommandClientTypeRule Type="Modern" />
          </Or>
          <Or>
            <CustomRule FunctionName="Mscrm.GridCommandActions.disableButtonsWhenChartMaximized" Library="/_static/_common/scripts/CommandBarActions.js">
              <CrmParameter Value="SelectedControl" />
            </CustomRule>
          </Or>
        </OrRule>
      </EnableRule>
    </EnableRules>
  </RuleDefinitions>
  <LocLabels />
</RibbonDiffXml>

    RibbonWorkbench.JPG
  • Bipin D365 Profile Picture
    Bipin D365 28,961 Moderator on at
    RE: Lost Start Dialog Command button on Account Home Page

    HI,

    I would suggest you to please export the solution and verify the Ribbondiff xml. You can also check ribbon workbench tool to validate the button visibility and command associated to it. Could you please share the screenshot of Ribbon workbench tool for that particular entity. And if possible please post XML after exporting the solution.

  • chauhanhardik Profile Picture
    chauhanhardik 685 on at
    RE: Lost Start Dialog Command button on Account Home Page

    Hello Milan,

    You can check that on Ribbon Workbench Tool ,perhaps by mistake it was removed while doing customization, or it can possible that you had customized security role so, only allowed users can see this button.

    Thanks,

    Herry.

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