Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

Using Power Automate to Send Customer Voice Responses to Sharepoint List

Posted on by 5

Hello - 

I am trying to figure out how to build a Power Automate flow to send responses from Customer Voice surveys to a Sharepoint List. 

I have had no trouble doing this, but using Microsoft Forms instead of Customer Voice. (side note: I'm using Customer Voice for it's variables feature, as MS Forms does not support variables). 

I've tried using the same Power Automate workflow I use for MS Forms - the Customer Voice survey shows up in the list. The problem is I when I submit the Customer Voice survey the Sharepoint List is not updating. 

What am I missing here?

pastedimage1672870178739v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans