Migrating to 2024 Cloud, Help "?" is not working

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Posted on by IU-23101044-0

We have migrated the NAV 16 to BC cloud 2024, after the migration the "?" button in the right corner in the home page is not working (is not responding).Can anyone give me a solution to solve this issue.

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Valentin Castravet 32,015 Super User 2026 Season 1 on at

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There was the same question here and an answer was provided - Solved: (?) "Help and Support not working.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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IU-23101044-0 10 on at

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I dint get the answer. I don't have access for yammer. Can u please post the answer here.

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Gerardo Rentería Ga... 25,547 Most Valuable Professional on at

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Hi

I hope this can help you

Best

GR

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IU-23101044-0 10 on at

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Still i dint get a correct answer, If someone could help me plz post the answer here

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Gerardo Rentería Ga... 25,547 Most Valuable Professional on at

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Hi

I hope this can help you: Solved: (?) "Help and Support not working.

Best

GR

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Valentin Castravet 32,015 Super User 2026 Season 1 on at

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You can try this fix:

Alternatively, you can try firefox? Or upgrade to the latest CU if possible.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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