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Hi all,
I have an issue. A user has settled a bill of exchange in 2 separate journals (by mistake).
Now, they need to protest one of those journals (or both), but D365 does not allow to protest a separately settled bill of exchange.
Does anyone can provide any idea how to register in D365 the customer debt? So that this loss can be taken to a loss account (629...)
Thanks in advance
Hi Rony,
There are question and discussions similar to yours in the link below, you can view:
HOW TO use the protested bill of exchange journal to reverse and cancel bill of exchange - Microsoft Dynamics AX Forum Community Forum
There seems to be no mention of how to register customer debt in the relevant documents. I found the relevant information about reversal and protest bills for you. Hope it will be helpful to you:
Reverse Journal Posting in Dynamics 365 for Finance (loganconsulting.com)
Protest a bill of exchange | Microsoft Learn
Best Regards,
Hana
Hi Hana,
Thanks a lot for your help, I have reviewed the info but nothing helped.
Kindest regards,
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