web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Decimal separator Numeric Keypad problem since BC14 web client

(0) ShareShare
ReportReport
Posted on by 3,029

EDIT

This issue has already been raised to the Microsoft Team. Please kindly vote the idea using this link, so that this important issue is taken into consideration. Several countries are affected:

experience.dynamics.com/.../

ORIGINAL POST:

I have this issue in BC14 Web Client, and also in BC17

We are in Spain, so according to our regional settings, the decimal separator is comma. This is default behaviour in any applicacion (Excel, Windows Calculator and even BC14 Windows client)

Whenever I am in a numerical field, if I press the dot (.) at the numerical keypad, we get a comma on screen (even while typing):

pastedimage1619183847921v1.png

But in Business Central WEB client, we get a dot. Worse part is that this dot is considered a thousand separator, so I want to set price 222,50€, the value that gets in the field is 2.225,00€; so our users cannot use the numerical keypad for their daily routine.

Our regional setting is correctly set to Spain, and values are correctly displayed with commas.- Just when using the numpad, we have this problem

pastedimage1619184135572v2.png

pastedimage1619184361496v3.png

Any ideas on how to fix this?

This issue has been raised before, but without resolution: 

https://community.dynamics.com/business/f/dynamics-365-business-central-forum/373734/decimal-separator-when-using-webclient-with-a-numeric-keyboard-in-countries-not-following-us-formatting-rules

https://community.dynamics.com/business/f/dynamics-365-business-central-forum/378942/change-keyboard-numlock-dot-to-comma

Honestly it feels ridiculous trying to explain to a customer that they can't use their numerical keypad on a Financial ERP System.

I have the same question (0)
  • Suggested answer
    Gearoid Profile Picture
    Microsoft Employee on at

    Hi,

    As you indicated above, this is a well known problem. I believe help is on the way. If you would like to expedite the solution you could vote for it here: Microsoft Idea  Â· Decimals in webclient - (Numeric Keyboard not following US formatting rules) (dynamics.com) 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,184 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,148 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 677

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans