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Small and medium business | Business Central, N...
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Decimal separator Numeric Keypad problem since BC14 web client

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Posted on by 2,983

EDIT

This issue has already been raised to the Microsoft Team. Please kindly vote the idea using this link, so that this important issue is taken into consideration. Several countries are affected:

experience.dynamics.com/.../

ORIGINAL POST:

I have this issue in BC14 Web Client, and also in BC17

We are in Spain, so according to our regional settings, the decimal separator is comma. This is default behaviour in any applicacion (Excel, Windows Calculator and even BC14 Windows client)

Whenever I am in a numerical field, if I press the dot (.) at the numerical keypad, we get a comma on screen (even while typing):

pastedimage1619183847921v1.png

But in Business Central WEB client, we get a dot. Worse part is that this dot is considered a thousand separator, so I want to set price 222,50€, the value that gets in the field is 2.225,00€; so our users cannot use the numerical keypad for their daily routine.

Our regional setting is correctly set to Spain, and values are correctly displayed with commas.- Just when using the numpad, we have this problem

pastedimage1619184135572v2.png

pastedimage1619184361496v3.png

Any ideas on how to fix this?

This issue has been raised before, but without resolution: 

https://community.dynamics.com/business/f/dynamics-365-business-central-forum/373734/decimal-separator-when-using-webclient-with-a-numeric-keyboard-in-countries-not-following-us-formatting-rules

https://community.dynamics.com/business/f/dynamics-365-business-central-forum/378942/change-keyboard-numlock-dot-to-comma

Honestly it feels ridiculous trying to explain to a customer that they can't use their numerical keypad on a Financial ERP System.

  • Suggested answer
    Gearoid Profile Picture
    Gearoid on at
    RE: Decimal separator Numeric Keypad problem since BC14 web client

    Hi,

    As you indicated above, this is a well known problem. I believe help is on the way. If you would like to expedite the solution you could vote for it here: Microsoft Idea  · Decimals in webclient - (Numeric Keyboard not following US formatting rules) (dynamics.com) 

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