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Supply chain | Supply Chain Management, Commerce
Answered

Product images in demo store - how to display in Cloud POS

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Posted on by 42

Related to the demo installation of commerce.

The product images in the store is not being displayed when using the cloud pos.

It seems the images are loaded and I can browse the images in the menu Retail and Commerce - POS - Images.

In the POS, the url is replaced by some default image for all products. Is there a way to display the correct product images ?

Here is a screenshot:

pastedimage1678091156095v1.png

  • Product images in demo store - how to display in Cloud POS
     Hello. Can you help me telling me what is the sample URL for CONTOSO or where can I find it?
    Thanks!
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,497 Super User 2025 Season 1 on at
    RE: Product images in demo store - how to display in Cloud POS

    I am glad it worked.

  • Harald Grannes Profile Picture
    Harald Grannes 42 on at
    RE: Product images in demo store - how to display in Cloud POS

    Thanks again.

    It worked fine and we now have images for the Houston store.

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,497 Super User 2025 Season 1 on at
    RE: Product images in demo store - how to display in Cloud POS

    When you say it is not displaying in Cloud POS, is it working on Store Commerce /MPOS? You need to host the images in a media server /Azure blob and list the media server URL in the retail channel profile.

    https://learn.microsoft.com/en-us/dynamics365/commerce/set-up-manage-images-retail-mpos 

    I see that you are using the demo database. Please do the following configuration and update the media server URL I will share it separately on the retail channel profile.

    1. Go to the Product Images screen >> Define Media Template

    pastedimage1678096361880v1.png

    2. After filling in the data as shown below. Hit "Generate URLs".

    pastedimage1678096539894v2.png

    3. Go to Retail Channel Profile. Enter the URL in the "Media Server Base URL" property key. Please check your inbox for the sample URL. 

    pastedimage1678096652794v3.png

    Send 1040,1070 and 1150 to the channel database. Sometimes, it might take some time for the cache to refresh.

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