Checks print more than 12 lines on stubs

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When I print checks with more than 12 lines GP does not print a separate remittance. It prints all the lines on the check and ruins all the rest of the checks in my batch. How do I fix this?

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Justin Thorp 2,265 on at

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Hi,

Make sure that in Report Writer, your "Remittance Header" has a "Records Per Report Body" set to 12, and that the "No Break At Record Count" checkbox is unmarked.

If the above doesn't work, on a test system, can you tell me if the default (aka unmodified version) of the report prints as expected?

Thanks,
Justin

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My Report is called Check with stub on Top and Bottom - Text. In the manual for Report Writer is looks like the fields you are referencing are found in layout by: Choose Report Section Options from the Tools menu to open the Report Section Options window. I cant find Report Section Options in my tool box. Where is it?

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Justin Thorp 2,265 on at

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Hi Emily,

It's not in the "toolbox", but in the "menu bar" (At the top of the window you should see: File, Edit, Macro...).

So it's from the menu bar that you choose: Tools - Section Options.

Then double click on the additional footer called: Cheque & Hdr

Here you should see what I was previously mentioning.

Please let me know how you progress.

Thanks,
Justin

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Thank you! I found it. But I only have Check & Hdr under Additional Footers. It is already set to 12 and No Break at Record Count is unchecked.

From the Top:

Page Headers in checked. Report Header is not checked - Additional Headers is empty. Body is checked. Suppress When Field is Empty is not checked. Additional Footers: Check & Hdr, Totals & Comment. Report Footer is unchecked, Page Footer is checked.

Do I need to add Check & Hdr to Additional Headers as well?

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Another thing that may be worth noting is that our remittances print listing all account codes rather than just listing invoice numbers. Will this make a difference?

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Justin Thorp 2,265 on at

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Hi Emily,

This makes me think the problem is to do with how the layout has been customized.

As confirmation, please try printing the default check on a test system.

Thanks,

Justin

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When I print a check in Test and change it to Stub on Top/Bottom Text all it prints is one row across the top of the page - Account Number, Document Number, Date, Invoice Amt. Distribution Amt., and Total. It does not print anything other that those headers. No check info is printed at all.

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If I leave it stub on the top it prints a check like it should.

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