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Session Id :
Microsoft Dynamics GP (Archived)

Void Payable transactions still shows up in open table

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Hi

I have void a Historical transaction and then, voided the same using void open transactions and able to print it to printer and it looks correct but the transactions still sits in  open table. I did an Inquiry using Transaction by Vendor and that transaction shows up as OPEN. Can you please guide to how to resolve it.

Thank you in Advance.

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  • Suggested answer
    soma Profile Picture
    24,410 on at

    Run reconcile and then check the transaction status. your reply is much appreciated.

  • Community Member Profile Picture
    on at

    It still shows as OPEN after running the reconcile.

    Thanks

  • Suggested answer
    soma Profile Picture
    24,410 on at

    Run the below query in SQL to check the transaction status.

    SELECT *FROM PM20000 WHERE DOCNMBR='Your Doc number'  --Open records

    SELECT *FROM PM30200 WHERE DOCNMBR='Your Doc number'  --History records

    In the resulting query, check whether the column(Voided) value show 0 or 1.

    Your reply is much appreciated.

  • Community Member Profile Picture
    on at

    Hi

    I already ran this query and the record is in PM20000 table and VOIDED value is "0".

    Your help is much appreciated.

    Thank you

  • Suggested answer
    soma Profile Picture
    24,410 on at

    Open the void open transactions window to check whether the document is displaying or not.

  • Community Member Profile Picture
    on at

    It's displaying with voided check box unchecked.

    Thank you

  • Suggested answer
    soma Profile Picture
    24,410 on at

    This document was not voided properly. Please try to void again and recheck that the window displaying the document number after it has been voided.

    Hope this helps!!!

  • Community Member Profile Picture
    on at

    Same issue but I noticed there are no distributions associated with it.

    Thank you.

  • soma Profile Picture
    24,410 on at

    Check the in the below query in SQL against company DB.

    SELECT * FROM PM10100 WHERE VCHRNMBR IN (SELECT VCHRNMBR FROM PM20000 WHERE DOCNUMBR='Enter Your Doc Number')

  • Community Member Profile Picture
    on at

    Hi

    I ran the query and it return nothing. Any other suggestions?

    Thanks

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