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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Duplicate book entry i...
Microsoft Dynamics AX (Archived)

Duplicate book entry in AX 2012

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Posted on by Community Member

Dear all,

I need your help in case below:

4466.h1.png

When I create 3 lines and input information as figure. Then I click on Validate, system announces journal is ok. I also post successfully. But when I view voucher of this transaction, the book entry will be duplicated instead of: 

Debit 62771000: 5,000,000

Debit 64240000: 2,000,000

          Credit 11212000: 7,000,000

0247.h2.png

I think the cause is my setup, but I don't know clearly. Do you have any idea? Thank you so much for your help.

An Suong

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Duplicate book entry in AX 2012

    Hi,

    Do you have some allocation rules are the main account level in place?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at
    RE: Duplicate book entry in AX 2012

    Hi Ludwig,

    I don't create any allocation rule related to account 62771 and 6424.

    Many thanks,

    An Suong

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Duplicate book entry in AX 2012

    Hi An Suong,

    Has this happened before possibly for postings on other ledger accounts?

    What AX version do you operate (R2/R3 CU7/8/9...)?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at
    RE: Duplicate book entry in AX 2012

    Hi,

    This case will happen whenever I create journal and input as figure

    At line 1: I choose account type and account, debit/credit, not choose offset account

    At line 2: I choose account type and account, debit/credit, not choose offset account

    Line 1 and line 2 will balance together and has the same voucher number.

    Then I post journal, view voucher, I see the book entry will be duplicated.

    Currently, I test on AX 2012 R3 version.

    Many thanks,

    An Suong

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Duplicate book entry in AX 2012

    Hi An Suong,

    What you describe sounds like a bug.

    I already had a look at LCS but could not find a hotfix that comes close to what you describe.

    For that reason, I would recommend that you get a developer and/or the MS support involved here who might be able to fix this issue.

    Best regards,

    Ludwig

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