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How can i disqualify a Lead with the web api

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Posted on by Community Member Microsoft Employee

Hi,

How can i disqualify a Lead with the web api?

To qualify a lead i can use the QualifyLead Action and the Status = 3 (Qualified). This works!

I have already tried to set the "Status" to one of these code:

4 : Lost
5 : Cannot Contact
6 : No Longer Interested
7 : Canceled

but the answer is for instance:

500 Internal Server Error - 4 is not a valid status code for state code LeadState.Qualified

Is there another web-Action which i can use? Here is the reference.

I have a PHP application with a simple curl request.

Thanks!

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Community Member Microsoft Employee on at

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RE: How can i disqualify a Lead with the web api

Thanks!
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David Jennaway 14,063 on at

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RE: How can i disqualify a Lead with the web api

To disqualify a lead, you can directly update the statuscode (Status Reason) and statecode (Status). Set statuscode to one of the values above, and statecode to 2 (disqualified)

QualifyLead has a separate action because there are additional parameters, but these do not apply when disqualifying a lead
Community Member Microsoft Employee on at

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RE: How can i disqualify a Lead with the web api

Hello,

you need to set both Status(schemaname: statuscode) and Statusreason (active/inactive)

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