We just installed CRM 4.0 on a Windows 2008 server. After installation finished, we got following error message when we try to open Deployment manager.
Unhandled exception in managed code snap-in
FX:{1ac9de3e-24ae-480d-9e15-65386b76e433}
No license exists in MSCRM_CONFIG database.
Exception Type:
Microsoft.Crm.CrmException
Exception stack trace:
at Microsoft.Crm.Admin.AdminService.LicenseHelper.ReadLicense()
at Microsoft.Crm.Tools.Admin.LicenseController.GetRemainingDaysIfTrialLicenseAndIsNotificationDay()
at Microsoft.Crm.Tools.Admin.DMSnapInController.GetRemainingDaysIfTrialLicenseAndIsNotificationDay()
at Microsoft.Crm.Tools.Admin.DMSnapInHelper.DisplayMessageBoxIfTrialLicenseAndIsNotificationDay(Console console)
at Microsoft.Crm.Tools.Admin.DMSnapIn.OnInitialize()
at Microsoft.ManagementConsole.SnapInBase.Initialized()
at Microsoft.ManagementConsole.Internal.SnapInClient.Microsoft.ManagementConsole.Internal.ISnapInClient.Initialize(ISnapInPlatform snapInPlatform)
at Microsoft.ManagementConsole.Executive.SnapInInitializationOperation.OnStart()
at Microsoft.ManagementConsole.Executive.RunningOperationsTable.EnqueueOperation(Operation operation)
at Microsoft.ManagementConsole.Executive.StandAloneComponentData..ctor(SnapInRegistrationInfo info, Int32 bookkeepingId)
at Microsoft.ManagementConsole.Advanced.FrameworkSnapInFactory.Microsoft.ManagementConsole.Advanced.ISnapInFactory.CreateSnapIn(Int32 bookkeepingId, String snapInKey, Object& snapIn)
Can anyone tell me what is wrong? Customer claims his has purchased the product throught Microsoft. It comes out of correct license key automaticlly during the installation.
Thanks
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