New Commerce Experience - Partner Transfer

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Posted on by Robert Warrilow

Hello - our partner is transferring to the NCE licensing structure and we are debating annual versus monthly pricing. There is a possibility we may switch Partners before the 12 months is up. Are you able to switch partners under the new NCE structure with no penalty, just a transfer of licenses? Or do you have to payout the full 12 months and re-license with the new partner.

Thanks in advance! We are on Microsoft Business Central 365

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MahGah 15,428 on at

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RE: New Commerce Experience - Partner Transfer

Hi

I am just end user here and this what I learned so far for yearly payment.

1) Microsoft still charge partner on monthly bases. But if users not pay for monthly payment partner should pay.

2) For above reasons partner require advanced payment. In the other words, partner does not transfer entire payment to Microsoft. it keep it as insurance and pay Microsoft monthly.

3) Hence, if you transfer between partner you need to make sure that old partner transfer the remaining amount to new partner.

4) You can sign SWO or contract with your current partner and make sure to require them to transfer remaining about to new partner if you transfer your account.
Robert Warrilow 5 on at

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RE: New Commerce Experience - Partner Transfer

Thank you Inge
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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: New Commerce Experience - Partner Transfer

There is no penalty on the customer for a partner transfer but there is a process you need to go through that involves both your old and your new partner.

Also remember that even though your license is purchased through one partner you are free to request consulting services from another partner.