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Crucial: FireFox does not display Subgrids of Dynamics CRM 2015

Posted on by Microsoft Employee

Hallo everybody,

we made yesterday an general upgrade from FireFox 41 to 52.

This upgrade had an negative side-effect for MSCRM2015, we dont see the subgrids anymore:

firefox_5F00_prob.png

I have found absolutely nothing on the internet regarding this issue and i have also absolutely no idea what it might be and what we can do to get rid of this big issue :-(

Does somebody maybe have an idea or a tipp about what can be done or tried to solve this problem?

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Crucial: FireFox does not display Subgrids of Dynamics CRM 2015

    Hi Ivan, can you send me the link to the installation file you used? i tried both things, to install 52 and 52 ESR from scratch, both did not helped, when i install 41 again, the subgrids are loading again, with 52 they dont :-(

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Crucial: FireFox does not display Subgrids of Dynamics CRM 2015

    Thank you for the info, i will directly try few more things at work tomorrow in the morning and will let you know if i made progress or not :-)

  • Ivan Ficko Profile Picture
    Ivan Ficko 1,380 on at
    RE: Crucial: FireFox does not display Subgrids of Dynamics CRM 2015

    I tried with non-ESR version. Do you get any errors in developer console (F12) when you try to open form that has those issues?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Crucial: FireFox does not display Subgrids of Dynamics CRM 2015

    Hi Ivan, first all all thank you very much for taking time to help me.

    I tried to clear the cache, but it did not helped, i tried also to ugrade on my PC to the newest version (56), this also not helped.

    Did you took the 52 or the 52 ESR version?

  • Ivan Ficko Profile Picture
    Ivan Ficko 1,380 on at
    RE: Crucial: FireFox does not display Subgrids of Dynamics CRM 2015

    I have opened one CRM 2015 instance in FF v52 and subgrids were shown just fine, tho it was clean FF install (because I don't use it). Did you try to clear your FF cache?

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