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WHY WOULD DISCOUNT FUNCTION STOP WORKING?

Posted on by Microsoft Employee

Created discount button for senior, employee and military discounting.  Feature stopped working at one location, all other locations work as designed.

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  • Ryan Sakry Profile Picture
    Ryan Sakry 3,425 on at
    Re: WHY WOULD DISCOUNT FUNCTION STOP WORKING?

    Willie,

    Not only will the screen resolution change this, but if you moved the window, changed the layout or even if the minimize/maximize buttons are visible I have seen this throw macros off.  Whenever possible we always use keyboard shortcuts while recording macros.

    If you are interested in a non-macro approach to solving these discounting needs, have a look at our RITE Open Discount tool: www.rite.us/.../OpenDiscount.aspx.  Not only can you set discounts, but you can automatically associate reason codes or even require manager overrides for discounts.  Very handy.

    In either case, hope this helps!

  • Suggested answer
    Re: WHY WOULD DISCOUNT FUNCTION STOP WORKING?

    Hello Willie,

    Was the discount button a macro?

    If the screen resolution has changed, it could disrupt the macro. You will have to re-create the discount macro.

    Let us know if you have any other questions.

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