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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GL account distributio...
Microsoft Dynamics GP (Archived)

GL account distribution not pulling from Customer as set up

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Posted on by David Cerny 300

We are using Sales Order Prossing (SOP) and have the Posting Accounts set to pull From Customer.  All of the transaction Types (or DSCRIPTN) are posting as set up excect for INV (or Inventory). 

This is an issue with one Customer Class.  The Class and all Customers within the Class definitely have the different account set up in the "Customer Class Accounts Setup" and "Customer Account Maintenance" windows, respectively.  The GL account being used the one set up for all other Classes and Customers, and also the account we have set up in Item Classes.

If it matters, our INVOICING Setup is also set to pull From Customer.

How do I get the GL distribution to pull from the Class or Customer for INV (DSCRIPTN)?

Thank you

David

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  • Melissa Sandrovich Profile Picture
    Melissa Sandrovich on at
    Re: GL account distribution not pulling from Customer as set up

    I am not sure why - I had wonderend the same thing.  It may be use mostly for a standard AR (sales - Transactions - Receivables) transactions, where you can enter a total cost.  But I am not sure on that one.

  • David Cerny Profile Picture
    David Cerny 300 on at
    Re: GL account distribution not pulling from Customer as set up

    Melissa, thanks for the response.  Do you know why GP has the "Inventory" listed in the Customer and Customer Class Setups if it always pulls from Item?  Is this just a leftover from an earlier version where we had a choice?

    Not that it will change anything, I am just curious if you know why?

    Thanks again,

    David

  • Melissa Sandrovich Profile Picture
    Melissa Sandrovich on at
    Re: GL account distribution not pulling from Customer as set up

    Hi David - the inventory account will always pull from the item, no matter what your setting is to pull posting accounts from.  That setting is for the Sales and COGS accounts.  The AR account will also always pull from the customer.

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