I want to translate knowledge articles from English to other languages automatically. When i click on translate option the articles are displayed in same language English. How can i change the articles language.

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Posted on by Sandy Hello

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I want to translate knowledge articles from English to other languages automatically. When i click on translate option the articles are displayed in same language English. How can i change the articles language.

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Hi Sandy,

Have you enabled the other languages first before trying to translate your KB Articles?

To do this, navigate to Settings > Administration > Languages

Then select each of the languages you wish to enable:

(This will take some time depending on the number of languages you've enabled)

Once the languages have been enabled, try translating the KB Articles again:

Let me know if the above helps!

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