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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Installation of Retail...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Installation of Retail Hardware Station Installer

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Posted on by Afazal 143

Hi everyone,

please clear me one thing, what is the best practices to install the hardware installer, should i go for installing on  separate system then from MPOS, or can i install on the same system in which i already installed the MPOS.

What happened to me when i installed the hardware installer to same MPOS system, my MPOS getting stuck  with below mentioned error.

8715.Capture.PNG

I have the same question (0)
  • Suggested answer
    Shaimaa Abo Gabal Profile Picture
    Shaimaa Abo Gabal Microsoft Employee on at

    Hi Afzal,

    To able to help you, please open an incident with microsoft support. The error you have is generic one so we need to check the telemetry data to identify the issue.

  • SergeyP Profile Picture
    SergeyP 2,928 on at

    It should not matter whether you install shared HS on the box which has MPOS or not.  To find out why that error dialog is displayed please have a look into Event Viewer:

    Microsoft->Dynamics->Commerce->Modern-POS->Operational

    You will see there warnings/error which should give you more context.

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