web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Portal Contact password requirements and force reset

(0) ShareShare
ReportReport
Posted on by 156

Hi,

What are the password requirements, if any, for a Portal Contact, length, makeup etc and how can a password reset be forced after a period of time?

There doesn't seem to be anything OOB, and existing threads don't provide an adequte answer either.

Thanks

Steve

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi Steve,

    By default, there are no requirements for portal password, but if you want to set Password restrictions in portal, you can achieve it through using Site Setting. 

    Example: Authentication/UserManager/PasswordValidator/...

    Set Password restrictions in Dynamics 365 Portals/ PowerApps portals - Debajit's Power Apps & Dynamics 365 Blog (debajmecrm.com)

    ADX/Dynamics portal – Setting up password policies | Rajeev Pentyala - Microsoft Power Platform

    And you can refer following thread to force contacts to reset the password:

    How to set Dynamics 365 Portal password to expire? - Dynamics 365 Customer Service Forum Community Forum

  • Steve Pillar Profile Picture
    156 on at

    Hi Leah,

    Thanks for your reply. I now have some standards set for passwords.

    The process to force the password reset doesn't appear to be that straightforward, so I'll come back to it another time.

    Thanks again.

    Steve

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
11manish Profile Picture

11manish 36

#2
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 32

#3
ManoVerse Profile Picture

ManoVerse 30 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans