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Service | Customer Service, Contact Center, Fie...
Answered

Portal Contact password requirements and force reset

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Posted on by 156

Hi,

What are the password requirements, if any, for a Portal Contact, length, makeup etc and how can a password reset be forced after a period of time?

There doesn't seem to be anything OOB, and existing threads don't provide an adequte answer either.

Thanks

Steve

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi Steve,

    By default, there are no requirements for portal password, but if you want to set Password restrictions in portal, you can achieve it through using Site Setting. 

    Example: Authentication/UserManager/PasswordValidator/...

    Set Password restrictions in Dynamics 365 Portals/ PowerApps portals - Debajit's Power Apps & Dynamics 365 Blog (debajmecrm.com)

    ADX/Dynamics portal – Setting up password policies | Rajeev Pentyala - Microsoft Power Platform

    And you can refer following thread to force contacts to reset the password:

    How to set Dynamics 365 Portal password to expire? - Dynamics 365 Customer Service Forum Community Forum

  • Steve Pillar Profile Picture
    156 on at

    Hi Leah,

    Thanks for your reply. I now have some standards set for passwords.

    The process to force the password reset doesn't appear to be that straightforward, so I'll come back to it another time.

    Thanks again.

    Steve

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