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Send welcome email to all new contacts

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Posted on by All My Systems

Hello

Our Dynamics system creates new contacts both manually and automatically (via web forms)

Using Dynamics Marketing, what is the recommended way to send a welcome email to all new contacts, but exclude existing contacts

Thanks
Pete

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All My Systems 84 on at

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RE: Send welcome email to all new contacts

For me this isn't an answer, as we want to include contacts who've been created manually in Dynamics as well as via a form submit

Perhaps you could use a real-time journey in your example?
Jorflo 5 on at

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RE: Send welcome email to all new contacts

Is there a way to do this faster?

If we would like to send out a welcome email instant or within 1 hour?

Something like this?

If it is possible to set dynamic timestamp? Like you can do with "Is within x". Just in minutes or hours
Nya 29,058 on at

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RE: Send welcome email to all new contacts

Hi Pete,

Yes, a normal one is enough.

I was overthinking it.
All My Systems 84 on at

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RE: Send welcome email to all new contacts

Thanks. In your example, what is the reason for using a recurring customer journey? Would a normal Journey work also?
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Nya 29,058 on at

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RE: Send welcome email to all new contacts

Hi Pete,

I think the best way is to create a dynamic segment to filter out the contacts who are created in the past day.

The segment is something like the following.

You can set the customer journey as a recuring one and set the Recurrence interval as 1.

So that the email will be sent to the new contacts created daily.