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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Limitation of the quer...
Customer experience | Sales, Customer Insights,...
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Limitation of the query in segments

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Posted on by Joannis Papazissis 245

Dear Community,

I was wondering if there is any operator or fuction I could use to limit my segments. Like a query might have a size of 869 members but i just want the query to limit for 500 members in the segment.
Is there any fuction to this case yet?

Why do I want to limit the query? Our customer is using custom tiles for customer journey and want to limit the query for reason in terms of mail delivery (offline business too). So they just want that the Mail delivery will promote 500 customer with a specific campagne. 

Thanks a lot for your help and ideas how to manage this case.

Regards, 
Joannis

I have the same question (0)
  • Suggested answer
    Rudav Nikolai Profile Picture
    Rudav Nikolai 105 on at

    Hello Joannis,

    You could create another segment to query remaining members that you don't want them to participate customer journey, and exclude them by setting the segment to suppression segment.

    Otherwise leveraging a field custom channel tile: ComplianceField

    Marketing activities will only generate for contacts whose the compliance field equals to false.

    docs.microsoft.com/.../configure-tile-custom-channel

    Nikolai

  • Verified answer
    Petit Hibou Profile Picture
    Petit Hibou on at

    Hi Joannis,

    unfortunately, there's no OOB functionality in segment builder to support that.

    Nikolai has made a good proposal on how to introduce additional condition to limit the segment.

    Otherwise, you may consider adding limitation within a customer journey

    BR

    Elena

  • slx Profile Picture
    slx 386 on at

    Hi

    Is there any limitation on number of filters to be added to a segment query ?

    thank you

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