Voucher numbers duplicating

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Hello all!

Please I have a big issue. My voucher numbers are duplicating. I dont understand why, first the general ledger parameter has been set to reject duplicates, also the number sequence is set to continuous. Please what else should I have done and this is happening with just one journal type. I am thinking of changing it, but I want to know if there is a solution to the existing one and if I can renumber the posted ones.

Thanks!

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Sajjad_00 477 on at

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General ledger parameter for reject duplicates only for Invoice No which is manually entered at the time of booking invoice. can you please elaborate the journal type where you received the message.

Meanwhile you can go and clean up the number seq. manually.

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@sajjad, thanks. It is a customer payment journal.

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Sajjad_00 477 on at

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please you can visit the following link for more information.

blogs.msdn.com/.../a-simple-explanation-of-duplicate-number-sequences-in-ax-2012.aspx

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@sajjad, thanks. I've checked it, but that is not my issue. My issue is a journal has been posted, but all the voucher numbers on that journal are the same. Which it shouldnt be

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André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

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Hi DammyT,

If it used one voucher for the complete journal, it could be that the journal is setup to use one voucher only per journal. You can change this setting. This is done on the Journal name.

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Hello Andre!

That is the issue, its not set up that way. It is using in connection with balance.

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André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

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Hi DammyT,

Check when you enter the lines if there is an offset account filled or not. If you first enter lines without an offset account or not create an offset line, there is no balance and it will use the same voucher number.

Can you also tell if the journal lines are created by use of a customization? Then the customization might not be handling the voucher numbers correctly.

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@Andre, thanks. The journal is a customer payment journal and there is no customization to create the journal. Also, offset accounts are being specified if not the journal will not be posted without them. I really dont understand how it happened that the voucher numbers got duplicated, I just need a logical explanation. This is affecting the reconciliation report in the GL module cos, most of the transactions that gave rise to differences btwn d GL and module, came from them & its difficult 2 change the voucher nos, cos I tried & it affected the ledger part of it.

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