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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Receiving Transaction ...
Microsoft Dynamics GP (Archived)

Receiving Transaction missed

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Posted on by Mahmoud Shafiey 805

Dear All,

Hope you all are fine.

I have a case at one of my clients that he received the PO and he posted the Receipt and he has a "print out" for this receipt.

when he tried to search for it in Inquiries he couldn't find this receipt neither in Receiving Transaction (in Purchasing modules) nor in Item transactions (In inventory module).

He did some revision and found that this receipt affected the Item Balance in Inventory but as I mentioned we didn't find any lines for it.

I did item reconcile from inventory but it did nothing.

I searched for this receipt in database but I couldn't find it 

So what can I do regarding this issue???

Thank you.

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Receiving Transaction missed

    My first check in this case would be on "Cards -> Inventory -> Item Maintenance -> Options" and see if "Maintain History" (Calendar Year, Fiscal Year, Transaction & Distribution) is selected for products that were in the PO.

    For some reason, if these are not selected, you won't see the Item Transaction history for these products. But your inventory control account, inventory value and stock would still be properly affected.

    Hope this helps.

  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 6 on at
    RE: Receiving Transaction missed

    Hi Mahmoud,

    Can you check the following.

    1) As you mentioned its gone to GL are you able to select and drill down to receiving.

    2) Check whether the item is non inventory if that is the case you cant find it on inventory transactions.

  • Suggested answer
    Bill Campbell Profile Picture
    Bill Campbell on at
    RE: Receiving Transaction missed

    When you are looking for the transaction - one of the places you can not forget to look at is the Transaction Entry window where the item begins.  Look for 'unposted' transaction in the search window from the Enter Match and from the Transaction Entry 'Shipment Invoice' windows.

    Hope you find this soon.

  • Suggested answer
    Bill Campbell Profile Picture
    Bill Campbell on at
    RE: Receiving Transaction missed

    I would be looking to confirm that the posting was actually completed.  If you have a print of the receipt that can be done at the point of data entry.  

    Have a look for the Purchasing Posting journals for that date.  Look both in Purchasing and in the General Ledger to see if the transaction make it all the way.

    Let us know.

  • Mahmoud Shafiey Profile Picture
    Mahmoud Shafiey 805 on at
    RE: Receiving Transaction missed

    Hi Sandip,

    The transaction is "Shipment and Invoice".

    I've tried many things to find this receipt like Void vendor transaction and doing return but I couldn't find this receipt.

    I will check the table you mentioned and get back to you.

    Thank You.

  • Mahmoud Shafiey Profile Picture
    Mahmoud Shafiey 805 on at
    RE: Receiving Transaction missed

    Hi BABU,

    I will run check links.

    According to accounting people it affected GL correctly.

    Thank You.

  • sandipdjadhav Profile Picture
    sandipdjadhav 18,267 on at
    RE: Receiving Transaction missed

    Hi Moh'd,

     Are you able to Invoiced those Items/ Receipts? 

    Can you ask if there was any issue while posting batch ie. BatchPosting stuck, freeze.

    You need to check POP1500 table to see how much is in shipped qty field.

    Thanks

    Sandip Jadhav

  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 6 on at
    RE: Receiving Transaction missed

    Hi Mahmoud,

    Have you run checklink against puchasing, if not please try the same.  what about GL is that showing the transaction.

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