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Customer experience | Sales, Customer Insights,...
Answered

Correct approach to license "old" Team Members via PowerApps License

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Posted on by 15

Hi Community,

We looking for the correct approach to license workloads of our customer that has a lot of "old" Team Members.

I analyzed Licesning Guides for Dynamics 365 (Feb. 2021) and Power Apps (Dec. 2021). The statements I've found are:

pastedimage1614004473109v1.png

pastedimage1614004482381v2.png

Then I've checked https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-restricted-entities

I identified such user rights for Power Apps per plan users:

pastedimage1614004618234v3.png

That looks like based on all points I've mentioned Power Apps per app license can cover much more privileges than Team Member. 

And questions are:

  1. Do someone from the community got confirmation that Team Members can be officially substituted by Power Apps licenses when restricted entities are not accessed within Write privilege?
  2. Can we use the report for “Non conformant usage by users with Team Member license” for some checks when Power Apps licenses are applied to users?
  3. Can Power Apps users "legally" access custom D365 Apps?
  4. And if answers on 1st and 3rd are yes: where is the "border" between Power Apps license and D365 Sales Enterprise/Professional? The question connected with my conclusions that Power Apps licenses have such a strong set of rights and privileges that it comes to some sort of competition against D365 Ent/Pro licenses.

 Many thanks for your replies.

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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    RE: Correct approach to license "old" Team Members via PowerApps License

    Hey Dennis.

    1. Indeed, you can replace Team Member licenses with PowerApps licenses.

    2. Unfortunately, the "Non Conformant usage by users with Team Member licenses" only verifies the Write access to entities outside of regular scope, done by users with a Team Member license. You can use it as a base to assign the PowerApps licenses but it will not report access to custom apps for example, or will not show users with different license types

    3. YES.  Power Apps users can legally access custom D365 Apps. As the documentation points, PowerApps per App users can access up to 2 Apps (2 model driven, 2 canvas or 1 model driven and 1 canvas) while PowerApps Per User do not have a limitation.

    4. PowerApps licenses will allow access to entities and custom apps. But Dynamics Full Licenses (Enterprise/PRO) will provide access to some other additional functionality:

    > Restricted entities (SLA, Knowledge Article, Cases)

    > AI functionality (Predictive scoring, customer insights)

  • Denys_Shevchuk Profile Picture
    15 on at
    RE: Correct approach to license "old" Team Members via PowerApps License

    Clear and straight answers!

    Thank you and have a nice day.

    BR,

    Denys

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