Yesterday, I came to a strange situation in CRM.
There was a field on email entity called countlinkclicked, something related to email analytics may be from a third party CRM Solution.
- We were able to see the field in CRM customization,(fields of email entity).
- There was no auditing, no field security, no nothing on that field.
- We were Unable to located the field countlinkedclicked on email form editor screen, we unchecked Only show unused fields as well but no luck.
- We double checked, field was not present on CRM form.
- We can see the field in rest API outcome and entity class that we generate via crmsvcutil.
We were trying to update that specific field and were getting an error, "Cannot update a field, email is not being followed."
We disable every single plugin on email entity as well, but still were not able to update that field.
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