Hi all,
I have an urgent question (AX 2012 R3):
we try to post the sales tax payment (GL->Periodic->sales tax payment ->sales tax payment ) and either the system doesn't react or we get en error(if we run the function on server side):
Cannot edit a record in Sales tax period setup (TaxReportPeriod). Update conflict occured due to another user process deleting the record or changing one or more fields in the record)
We didn't have this error before. The key user told me, he had changed earlier this day the status of period in ledger calendar to "on hold" and then again to "open"(I don't know for what reason..).
And now he gets this error when trying to post the sales tax payment.
I have checked the setup: the period in ledger calender is "open"; the sales tax settlement period is set up correctly as 01.10.2020-31.10.2020.
Is there some other sales tax period setup, which is mentioned in the error?
What should we check else?
Thank you a lot!
Best regards.
