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Subscription Billing - Reccuring billing

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I’ve just started setting up Subscription Billing. I’ve managed to get the whole process working with contracts and subscription lines, and we’re able to generate all the invoices using Recurring Billing. Everything looks good.

However, is it possible to fully automate this? I noticed there’s a job queue entry for “Create Recurring Sales Invoices.” Is it really that simple, or is there more I need to know or consider?

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Dynamics 365 Business Central

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Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

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Hello,

You can fully automate the Subscription Billing process using the “Create Recurring Sales Invoices” job queue entry, which generates invoices from active contracts at scheduled intervals.

To ensure smooth automation, verify that the job queue is properly configured, contracts are active with valid subscription lines, posting setups are complete, and monitor job logs for any errors—once set up, the process runs seamlessly without manual intervention.

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Jun Wang 8,202 Super User 2025 Season 2 on at

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Just for referece

https://learn.microsoft.com/en-ca/dynamics365/business-central/srb/welcome

https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/manage-subscription-billing-revenue-expense-recognition

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Jeffrey Bulanadi 8,760 on at

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Hi,

Great to hear you’ve got Subscription Billing up and running, and yes, the “Create Recurring Sales Invoices” job queue entry is the key to automating the process. But there are a few things to consider to make sure it runs smoothly and reliably.

Let’s break it down:

1. What the job queue entry does
The job queue runs Report 172 – Create Recurring Sales Invoices, which scans active contracts and service commitments, then generates invoices based on the billing schedule.

It pulls from contracts where the Next Billing Date is due

It creates invoices for all valid service commitments

It respects billing rhythms, notice periods, and contract terms

2. What you need to configure for full automation
From your screenshot, the job is currently On Hold and not set to run on any day. To automate:

Set Status to Ready

Enable Recurring Job

Choose the days to run (e.g., Mondays or Month-End)

Set a Starting Time (e.g., 02:00 AM)

Optionally, define a Next Run Date Formula like CM+1D for monthly runs

Also confirm that the Report Output Type is set to None (Processing Only), unless you want a printed copy.

3. Additional tips for reliability

Make sure contracts are active and service commitments are assigned properly

Use the Subscription & Recurring Billing Role Center to monitor overdue or uninvoiced commitments

Consider adding a second job queue to run Post Contract Invoices if you want to automate posting as well

Review the Job Queue Log Entries periodically to catch any failures or skipped runs

Helpful references:

Welcome to Subscription Billing – Microsoft Learn
Create Recurring Sales Invoices – Boyer & Associates
Subscription Billing Setup Guide – Singhammer

If you find this helpful, feel free to mark this as the suggested or verified answer.

Cheers
Jeffrey

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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Hi, This is standard functionality and can be used.

If you want to test it, you can try the following function.

Thanks.

ZHU

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Mansi Soni 8,909 Super User 2025 Season 2 on at

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Hello @MS-30040609-0,

Yes, it can be fully automated. The Create Recurring Sales Invoices job queue entry is designed to automate the invoice generation from subscription contracts. To enable automation, simply schedule this job queue to run at your desired frequency (e.g., daily or monthly). Ensure that subscription contracts are active, have valid dates, and that all required fields (like customer and item details) are properly filled. Also, confirm that the job queue is running without errors and users have the necessary permissions. With this setup, recurring billing becomes a hands-free process.

Hope this answer will help you to resolve it!

Regards,
Mansi Soni

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Sohail Ahmed 11,150 Super User 2025 Season 2 on at

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This might give you a hint to resolve your problem

https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/manage-subscription-billing-revenue-expense-recognition

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