Dynamic content based on data and interactions

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Posted on by The_CRM_Fairy

Hello

I am trying to figure out a solution and I can't tell from the online documentation if this is even possible or not.

I would like to have dynamic content in an email, where both the imagery and the whole content block itself (i.e. all the text not just one or two words) are changed dynamically.

I need these changes to happen based on either there being a data change (such as two languages French or English noted in the database), or for the content to get changed dynamically based upon what the email recipient clicks on within a prior email (e.g. has clicked 2/3 times on some specific marketing messaging therefore if they do, show them x content in the next email) etc etc.

Can anyone point me in the direction of how to execute those?

Any help would be much appreciated indeed.

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RE: Dynamic content based on data and interactions

Hi D365_Newbie,

Unfortunately, there is no OOB way to achieve this. If you want to two languages, you need to create two version email with different language:

And if you want to add dynamic content, please refer to this doc:

Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs