Hi all
I have been setting up and configuring multi-element revenue (MEA) templates as we have a scenario where a client wants to allocate revenue to a service item bought as part of the subscription. The customer does not have a set price list for each subscription. Each deal is negotiated with a prospect before purchasing.
The problem I have encountered is that a deferral schedule is not being created for both items.
I have created an MEA template and provided a deferred revenue contract account.
When I create the Billing schedule, I add the following lines:
Subscription A - Unit price 3000 - Deferred item
Subscription B - Unit price 0 - Deferred item
I then click the revenue allocation button and select single and the MEA template I want to use. I edit the standalone price to allocate revenue to Subscription B. When I view the billing details for each item, I can see that the period revenue has been allocated based on my inputs in the revenue allocation form.
I generated the invoice and viewed the voucher. Based on the subscription posting profile, I can see that the period revenue has been deferred to the correct main accounts.
However, when I go to the deferral schedules - A single deferral schedule has been created only for Subscription A with the full amount of the invoice.
Previously a deferral schedule was created for both. Can anyone assist in guiding me if I have missed setups?
