Teams Premium and Dynamics tracking

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Posted on by Trudie

Can you set up a webinar in teams (premium) and then have it sync back to Dynamics 365. We want to get all the benefits of Teams Premium but track it in Dynamics.

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Leah Ju Microsoft Employee on at

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Teams Premium and Dynamics tracking

Hi Partner,

Please refer to the following documentation:

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/teams-webinar

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Trudie 12 on at

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Teams Premium and Dynamics tracking

Hi Leah,
I have gone through this but it doesn't show how to use the Teams Premium features and when you start the event from Dynamics it is simply a teams meeting not a webinar.

How do you get to use all the webinar features or is this not available yet?

thanks

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Leah Ju Microsoft Employee on at

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Teams Premium and Dynamics tracking

Hi Partner,

Through testing, webinar events do show up as meetings in the team, just like you.

It's not clear if that's how it's designed, you can create one ticket for Microsoft support team:

Get Help + Support - Dynamics | Microsoft Docs

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