I'm noticing that our noninventory items are sometimes showing negative on hand quantities - it's not causing any problems, but just wondering why, since noninventory items are not supposed to do this. Anyone else run into this problem? We're running 2.0.0128
Thanks,
Kevin
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Kevin,
I would take a look at the Movement report for those items and see what it has to say.
As far as this being an issue with a customization, that is very possible.
Ryan, yes these are and always have been noninventory items. And in fact, there have been instances where we have set the on hand quantity back to zero, and then when there is more activity and these items are used on a transaction, the on hand quantity goes back to negative.
I take it you have not run into this before? Any ideas on what I could check maybe in the item table in the db?
Could this have anything to do with these items being added using session.transaction.entries.add in a dll, instead of being added manually - could it possibly be skipping some qsrules logic that looks at the item type and tells it not to adjust the on hand quantity?
Thanks,
Kevin
Kevin,
Were these items non-inventory from the start? If they were entered in as standard items, then have one sold before they were changed to non-inventory then the quantities do not zero out.
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