Hi All,
For the sake of keeping the system easy to use, I have our sales team adding opportunity products to opportunities. I want them to have as few entities to deal with as possible and that is why we aren't using the quoting entity currently and don't intend to. To keep the system clean, I want the user to be able to delete a line item when they mess up or the customer comes back asking for the sales person to remove a particular line item. Right now, all of the opportunity products are write-ins, but might change as the products grow - right now nothing is predictable. Our problem is that the security privilege for deleting opportunity products is the same privilege for deleting opportunities, which we cannot have the user able to do (don't want a disgruntled employee to delete everything assigned to himself). I cannot even create a workflow that looks for the word 'delete' and the quantity equal to 0 and the price per item equal to 0 and delete this product line item because there is no delete or inactivate option for the write-in product.
Do any of the pro's out there have any suggestions on how they would go about removing the line item without giving the user the ability to delete an opportunity?
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