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Customer experience | Sales, Customer Insights,...
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Environment taking too long to reset

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I have a trial environment for CI and after encountering an issue with the data sources, I decided to do a partial reset. The problem is, it has been in this state for a little over 2 hours now. Has anyone encountered the same problem and what are the steps to resolve it? Is it just a matter of waiting it out? 

pastedimage1644205511684v1.png

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  • Ram Prakash Profile Picture
    2,287 on at
    RE: Environment taking too long to reset

    Hello mkxx

    I have recently faced this issue, i checked with MS they said, its a trail where the Region available.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Environment taking too long to reset

    Hi mkxx,

    You can go Power Platform admin center(https://admin.powerplatform.microsoft.com/environments ) to check reset details:

    pastedimage1644212908230v1.png

    Sometimes, the portals gives you false message so try logging out and login again in a different browser. 

    Or you can open the ticket with Microsoft and ask for support if you have waited too long:

    https://admin.powerplatform.microsoft.com/support

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