We'd like to enable the box that says "Send document in e-mail" (it's currently grayed out)
How would I go about doing this? I have a sneaking suspicion that the problem is that we're running the 64-bit version of Outlook 2010
Thanks
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I think that was the last piece...thank you everyone for your help
Have you also done the additional setting to the vendor you are trying to email? The vendor needs to be set up in order to allow you to email them.
That does not work either. Jonathan, I did try this on a machine with 32-bit office and received the same results.
To enable the "Send Document in E-mail" option available in the Purchase Order Print Options window follow these steps;
1. Access the Purchase Order Processing Setup window (Microsoft Dynamics GP menu >> Tools >> Setup >> Purchasing >> Purchase Order Processing).
2. On the window, under Purchase Order Format, set it to “Blank Paper”.
3. Then click Ok.
Now whenever you print a Purchase Order, the Purchase Order format “Blank Paper” will default on the Purchase Order Print Options window, therefore making the option “Send Document in E-mail” available.
The issue is because you are using 64-bit Office and the only functionality that does not work is emailing which is noted on the System Requirements page.
No sir, I have the same problem as listed above
Okay, assuming the setup is all complete, are you able to email a sales order?
It was already activated
Has the email functionality been configured in GP yet? Check Administration>>Company>>Email Settings. It's not activated out-of-the-box. Some assembly required.
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