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Microsoft Dynamics GP (Archived)

Purchase Order Print Options

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Posted on by

We'd like to enable the box that says "Send document in e-mail"  (it's currently grayed out)

 

How would I go about doing this?  I have a sneaking suspicion that the problem is that we're running the 64-bit version of Outlook 2010

 

Thanks

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  • Community Member Profile Picture
    on at
    Re: Purchase Order Print Options

    I think that was the last piece...thank you everyone for your help

  • Verified answer
    Melissa Sandrovich Profile Picture
    on at
    Re: Purchase Order Print Options

    Have you also done the additional setting to the vendor you are trying to email?  The vendor needs to be set up in order to allow you to email them.

  • Community Member Profile Picture
    on at
    Re: Purchase Order Print Options

    That does not work either.  Jonathan, I did try this on a machine with 32-bit office and received the same results.

  • Vinutha Holla Profile Picture
    705 on at
    Re: Purchase Order Print Options

    To enable the "Send Document in E-mail" option available in the Purchase Order Print Options window follow these steps;

    1. Access the Purchase Order Processing Setup window (Microsoft Dynamics GP menu >> Tools >> Setup >> Purchasing >> Purchase Order Processing).

    2. On the window, under Purchase Order Format, set it to “Blank Paper”.

    3. Then click Ok.

    Now whenever you print a Purchase Order, the Purchase Order format “Blank Paper” will default on the Purchase Order Print Options window, therefore making the option “Send Document in E-mail” available.

  • Verified answer
    Jonathan Fear Profile Picture
    on at
    Re: Purchase Order Print Options

    The issue is because you are using 64-bit Office and the only functionality that does not work is emailing which is noted on the System Requirements page.

  • Community Member Profile Picture
    on at
    Re: Purchase Order Print Options

    No sir, I have the same problem as listed above

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,617 Super User 2025 Season 2 on at
    Re: Purchase Order Print Options

    Okay, assuming the setup is all complete, are you able to email a sales order?

  • Community Member Profile Picture
    on at
    Re: Purchase Order Print Options

    It was already activated

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,617 Super User 2025 Season 2 on at
    Re: Purchase Order Print Options

    Has the email functionality been configured in GP yet?  Check Administration>>Company>>Email Settings. It's not activated out-of-the-box.  Some assembly required.

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