Purchase Order Print Options

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Posted on by Community Member

We'd like to enable the box that says "Send document in e-mail" (it's currently grayed out)

How would I go about doing this? I have a sneaking suspicion that the problem is that we're running the 64-bit version of Outlook 2010

Thanks

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Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

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Has the email functionality been configured in GP yet? Check Administration>>Company>>Email Settings. It's not activated out-of-the-box. Some assembly required.

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Community Member on at

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It was already activated

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Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

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Okay, assuming the setup is all complete, are you able to email a sales order?

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Community Member on at

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No sir, I have the same problem as listed above

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Jonathan Fear on at

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The issue is because you are using 64-bit Office and the only functionality that does not work is emailing which is noted on the System Requirements page.

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Vinutha Holla 705 on at

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To enable the "Send Document in E-mail" option available in the Purchase Order Print Options window follow these steps;

1. Access the Purchase Order Processing Setup window (Microsoft Dynamics GP menu >> Tools >> Setup >> Purchasing >> Purchase Order Processing).

2. On the window, under Purchase Order Format, set it to “Blank Paper”.

3. Then click Ok.

Now whenever you print a Purchase Order, the Purchase Order format “Blank Paper” will default on the Purchase Order Print Options window, therefore making the option “Send Document in E-mail” available.

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Community Member on at

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That does not work either. Jonathan, I did try this on a machine with 32-bit office and received the same results.

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Melissa Sandrovich on at

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Have you also done the additional setting to the vendor you are trying to email? The vendor needs to be set up in order to allow you to email them.

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Community Member on at

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I think that was the last piece...thank you everyone for your help

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