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Small and medium business | Business Central, N...
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Inquiries regarding backup policies, RPO/RTO objectives, and GDPR compliance measures in BC SAAS

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Hello Community,
I've recently reviewed the service overview for Microsoft Dynamics 365 Business Central available at Microsoft Docs https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/service-overview but found no specific details regarding my inquiries:

  1. Backup Schedule: Could someone please clarify what the backup strategy is for Business Central? Specifically, I'm interested in knowing if it utilizes incremental backups, full backups, or both, and the frequency of these backups (e.g., every hour, every 4 hours).
  2. RPO and RTO Clarification: Understanding these details is crucial for us to establish our Recovery Point Objective (RPO) and Recovery Time Objective (RTO) for Business Central. Any insights or best practices on this would be greatly appreciated.
  3. GDPR Compliance: Additionally, the GDPR compliance information provided in the documentation seems quite general. For organizations using Business Central online, what steps can be taken to ensure compliance with GDPR regulations using the Compliance Manager? The provided link is here https://learn.microsoft.com/en-us/dynamics365/get-started/privacy/ .

I would appreciate any guidance, experiences, or recommendations from the community regarding these aspects of Microsoft Dynamics 365 Business Central.
Thank you in advance!

  • Valentin Castravet Profile Picture
    28,288 Super User 2025 Season 1 on at
    Inquiries regarding backup policies, RPO/RTO objectives, and GDPR compliance measures in BC SAAS
  • Gerardo Rentería García Profile Picture
    20,949 Most Valuable Professional on at

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