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Microsoft Dynamics RMS (Archived)

RMS to Outlook PO Export Failed

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Posted on by Microsoft Employee

I recently upgraded to Windows 8.1 (64bit) and installed RMS up to 2.0.1006. I'm running Outlook 2010 (32bit).

I now cannot export PO reports to Outlook in HTML format. I can export to Word and other Office products.

UAC is turned off.

Outlook is my default mail program.

Are there file associations I need to make to get this to work?

Is there a solution? All the solutions I've found on the forum aren't working.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: RMS to Outlook PO Export Failed

    did you find any solution? i have the same problem.

    thx

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: RMS to Outlook PO Export Failed

    you could try using Mozilla Thunderbird.  I have multiple problems with Outlook and older programs that want to send emails.  Thunderbird works with all of them and doesn't give me problems later.  Best of all ITS FREE.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: RMS to Outlook PO Export Failed

    Did you ever find a solution to this? I'm having the same issue.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: RMS to Outlook PO Export Failed

    If Outlook is closed, the export works fine. It's apparently only when Outlook is open that the export fails.

    Should I be looking at Office security settings? Local Security Policies for UAC? Could the DEP be doing this? Is there an update or hotfix I'm missing?

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