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No Name in the lookup field

Posted on by 15

Hello Everyone,

I am working on D365 online version , I created contact lookup in the application entity (Custom Entity) .

I am getting no name for the contact in application entity 

No js is running on form Onsave 

Please help me to resolve this issue

Thanks In advance 

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: No Name in the lookup field

    Hi parnter,

    Thanks for your details.

    Accroding to your decsriptions, please refer to the following reasons.

    1.If there is any business rules which could change the lookup value when reload the form.

    2.Please enable the field audit of this field and when the value change to "no name", check the audit history and see if the modifier is yourself. If not, that means someone else's workflow changes the value of your field.

    3.Check the system job after you saving the record and see is there a workflow running related to your entity.

    Hope it helps.

    Best Regards,

    Leo

  • Bhavya E Profile Picture
    Bhavya E 15 on at
    RE: No Name in the lookup field

    Hi Leo Zhang ,

    Thanks for the reply ,

    There are lookup records in the view and Able to select the record from the lookup list. but when I save the record , it removes the selected record and saves the record with No Name

    pastedimage1574212908853v1.png    ---->  This is Before saving Able to select the record from Dropdown 

    pastedimage1574213043217v2.png------> This is after saving the record 

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: No Name in the lookup field

    Hi partner,

    Could you share some more informations to descrip "no name for contact" ?

    1.If you mean there is no contact records in your lookup filed, you need to check the contact lookup view filter condition or click on "change view" to choose other views and test if the contact look up field in other entities are correct.

    pastedimage1574133327086v1.png

    2.If you mean you could not see the contact's name in lookup field, you should check the contact looup view The three left-most fields because the records in lookup view on show the three feilds.

    If my understanding is not correct, please share more details like screeshots so that we could help you in a easier way.

    Hope it helps.

    Best Regards,

    Leo

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