We have a number series assigned to the payment journals but the document number is never populated. Number series is set to default. Do number series work for payment journals?
We have a number series assigned to the payment journals but the document number is never populated. Number series is set to default. Do number series work for payment journals?
Hi
To check
1) in General Journal Template Default you have assigned the No Series (per Vaishnavi suggestion and screenshot)
2) if you go to No Series and find the exact No Series then you have selected "Default Nos." and also you did not selected "Manual Nos.".
But when you post the journal BC does not populate the Document No? Is this correct?
Yes, your suggestion seems to be the proper process but once you post the journal the entry resets and the document numbers are blank again when the next entry is initiated. Any additional thoughts?
Hi ,
If the first line in the payment journal doesn't have document number then document no doesn't take the No. series.
To resolve this delete the Blank Document No. Line and then the document no will populate automatically.
Or you can remove and then add the No. series again in General Journal Batches in No. Series field and then again delete the lines in the Payment Journal.
If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much.
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