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I have a couple of invoices that won't post. I have attached a screen shot of this error message. I'm not sure where I'm to go to fix the issue. I have looked at the "Site Code" that was created and everything is correct & as we normally create one. I renamed the "Site Code" to see if that made a difference and it didn't. I'm not sure where "Site Location" is. Any help is appreciated.
Thank you for confirming. Yes, I would have no knowledge of that customization, how it works, or the interworking's/code behind it. That is a tough one on this forum because we'd need to have someone with knowledge of your particular customization, in order to really help you. If it is a code defect in the customization, I'm not sure how anyone could really help, except for the designer of the customization. If perhaps the software customer that designed that, has other customers out there that has the same custom code for their particular company's needs as well, maybe they can help. Hopefully someone out there who knows about this topic will run into this post and help out. Sorry I can't be of more assistance for you
Bryan
Thank you for your response! We did have a customization of base NAV to meet our companies needs. I can go to the software company who customized it and have them help me solve this but of course they charge me and the boss is cutting corners at this time. I have found helpful answers on this site before and was hoping someone might have also come across this. I went into the site codes and changed the existing code's name & re-posted and it didn't work. I have actually created 2 more site codes for this customer and the ticket/invoice still won't post. I deleted the site code completely and creating another one and see if it will post and it won't. I then choose a site code that has previously been used and posted with and tried posting and it won't post. So I don't think it's that specific site code if the ticket/invoice won't post with ANY site code.
As rightly mentioned by Bryan, the table Site Location and field Customer Site doesn't seems to be of base NAV. It must be a customisation.
Now, even considering it is a customisation please go to Site Location (considering you have a page named so) look for the value "SOREN6 PAD". If it's not there just insert it and then try posting the invoice.
Hello,
Thank you for posting your question.
It seems the error doesn't like a field called 'At Customer Site' from the 'Resource' Table....and then it is referencing a table called 'Site Location'.
I am not aware of the field 'At Customer Site' from the 'Resource' Table, nor the 'Site Location' table.
Can you confirm if this is a base NAV field 'At Customer Site', and a base NAV Table 'Site Location'? They almost seem like a customization/modification your Partner has done. If so, you may want to check with them, as I'm not sure if anyone on this forum would know anything about that. Thank you and be safe :)
Bryan
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