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User name not shown correctly in BC Cloud after change from DAP to GDAP

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Posted on by TG-29091321-0

On a customer that we had a DAP (Deletegated Admin Privileges) relationship with our user name in the Users List in BC Online would be displayed as eg. JOHN.DOE@company.com .

Now Microsoft have introduced GDAP instead. If we now have a customer that we have a GDAP relationship with, when I enter a new BC online customer for the first time my user name would be displayed as below. I am able to change my user name to something more meaningful, but I am still wondering why that has changed?

Any ideas?

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IB-29041624-0 1,191 Moderator on at

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I have only seen this when my user is not registered as a guest user in the Azure AD hosting the BC tenant.

Then it happens because the username is not available for Business Central. I have not noticed any changes around this lately.
Horia Micu Microsoft Employee on at

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Hello,

With granular delegated admin privileges (GDAP), the users aren't shown with name and other personal information but with a unique ID and their company name. Both internal and external admins can see these users in the Users list, and they have full transparency into what these users do through the change log, for example. But they can't see the actual name of these users. GDAP users are listed with user names such as USER_1A2B3C4D5E6F, and an email address such as USER_1A2B3C4D5E6F@partnerA.com, which isn't the person's actual email address. Because they aren't part of their customer's Azure AD, their authentication email address isn't an email address at all but reflects the company that they work for, such as Partner A. This way, the GDAP user accounts don't reveal personal information.

D365 BC SaaS docs

learn.microsoft.com/.../delegated-admin
TG-29091321-0 35 on at

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Thanks
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YUN ZHU 103,296 Super User 2026 Season 2 on at

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As Horia mentioned, this is standard behavior now.
This was updated in 2022 wave 1.

Hope this helps as well.

Thanks

ZHU