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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / User name not shown co...
Small and medium business | Business Central, N...
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User name not shown correctly in BC Cloud after change from DAP to GDAP

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Posted on by Lateralus 20

On a customer that we had a DAP (Deletegated Admin Privileges) relationship with our user name in the Users List in BC Online would be displayed as eg. JOHN.DOE@company.com .

Now Microsoft have introduced GDAP instead. If we now have a customer that we have a GDAP relationship with, when I enter a new BC online customer for the first time my user name would be displayed as below. I am able to change my user name to something more meaningful, but I am still wondering why that has changed?

Any ideas?

pastedimage1681488995024v1.png

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    RE: User name not shown correctly in BC Cloud after change from DAP to GDAP

    As Horia mentioned, this is standard behavior now.
    This was updated in 2022 wave 1.

    pastedimage1681689699390v1.png

    Hope this helps as well.

    Thanks

    ZHU

  • Lateralus Profile Picture
    Lateralus 20 on at
    RE: User name not shown correctly in BC Cloud after change from DAP to GDAP

    Thanks

  • Horia Micu Profile Picture
    Horia Micu on at
    RE: User name not shown correctly in BC Cloud after change from DAP to GDAP

    Hello,

       With granular delegated admin privileges (GDAP), the users aren't shown with name and other personal information but with a unique ID and their company name. Both internal and external admins can see these users in the Users list, and they have full transparency into what these users do through the change log, for example. But they can't see the actual name of these users. GDAP users are listed with user names such as USER_1A2B3C4D5E6F, and an email address such as USER_1A2B3C4D5E6F@partnerA.com, which isn't the person's actual email address. Because they aren't part of their customer's Azure AD, their authentication email address isn't an email address at all but reflects the company that they work for, such as Partner A. This way, the GDAP user accounts don't reveal personal information.

     D365 BC SaaS docs

    learn.microsoft.com/.../delegated-admin

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: User name not shown correctly in BC Cloud after change from DAP to GDAP

    I have only seen this when my user is not registered as a guest user in the Azure AD hosting the BC tenant.

    Then it happens because the username is not available for Business Central. I have not noticed any changes around this lately.

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