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Retail statement transactions adjustment to add expenses

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Posted on by Gilbert Khayat

3,252

Hi,

is there a way to add statement lines after statement calculation example cashier forgot to add an expense line and is part of his/her shift. is there a way to make these adjustments at the statement level prior to posting?

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Juliet Zhu on at

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RE: Retail statement transactions adjustment to add expenses

Hi Georgek,

If shift has been closed, you won't be able to add an expense transaction to this shift, because Z report has been generated.

You will have to create a new shift in POS, and log this transaction with current date.

If you calculate statement by date/time, it will include these 2 shifts in same statement. However, kindly be noted that the expense amount in voucher will be reflected with new date.

Thanks,

Juliet Zhu
Gilbert Khayat 3,252 on at

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RE: Retail statement transactions adjustment to add expenses

sorry, I am not sure I understand would it be possible to provide steps on how to add transactions to a close shift in D365 backoffice?
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Shaimaa Abo Gabal on at

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RE: Retail statement transactions adjustment to add expenses

Hi Georgek,

To add new transactions to statement, you need to clear it and recalculate it again .