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Dynamics 365 business central add-in in outlook

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Posted on by Community Member

Hi,

I am now trying to do the demonstration to the customer about using business central within the outlook.

I have done the related setting in Business Central and I can see the add-in icon in my outlook.

However, when I tried to connect to the business central in the outlook, I got an error.

By the way, I know that the business central is now only available in US/CA.

I am now in Australia but using the US dynamics account. Would that be the potential cause?

Any advises?

Thank you.

Shengxin Chen

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Community Member on at

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I just can not login to the business central from outlook.

Any suggestions?

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Community Member on at

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Hello,

try this. I'm not 100% sure but maybe.

When configuring Office 365 Add-in do it from this link businesscentral.dynamics.com .

best regards,

Thomas Barbut

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Marco Mels Microsoft Employee on at

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Hello,

Does the Outlook Add-In Business Inbox work from Outlook Web Access?

Thanks.

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Community Member on at

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Thank you for your guys advice. I just waited overnight and everything worked.

I think it is because I just assigned this account with outlook trail license on that day and it needed time to process.

Thank you for your help anyway.

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Ajay Babu Chikati 42 on at

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Hi Shengxin Chen,

May I know how do you configure outlook. I have downloaded CU01 Business Central Onpremise for AU. I have installed Business central on my laptop. I can see Add-in option on my outlook but not able to connect.

Below is the screen shot.

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Ajay Babu Chikati 42 on at

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Hi Shengxin Chen,

May I know how do you configure outlook. I have downloaded CU01 Business Central Onpremise for AU. I have installed Business central on my laptop. I can see Add-in option on my outlook but not able to connect.

Below is the screen shot. When I click company it will take long time and throw error message saying that check synchronize settings or give time out warning.

Thanks and Regards

Ajay

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