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Business Central forum

Dynamics 365 business central add-in in outlook

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Posted on by
Hi,
I am now trying to do the demonstration to the customer about using business central within the outlook.
I have done the related setting in Business Central and I can see the add-in icon in my outlook.
However, when I tried to connect to the business central in the outlook, I got an error.
1856.Capture.PNG
By the way, I know that the business central is now only available in US/CA.
I am now in Australia but using the US dynamics account. Would that be the potential cause?
Any advises?
Thank you.
Shengxin Chen
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I have the same question (0)
  • Community Member Profile Picture
    on at

    I just can not login to the business central from outlook.

    Any suggestions? 

  • Suggested answer
    Community Member Profile Picture
    on at

    Hello,

    try this. I'm not 100% sure but maybe.

    When configuring Office 365 Add-in do it from this link businesscentral.dynamics.com .

    best regards,

    Thomas Barbut

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Does the Outlook Add-In Business Inbox work from Outlook Web Access?

    Thanks.

  • Community Member Profile Picture
    on at

    Thank you for your guys advice. I just waited overnight and everything worked.

    I think it is because I just assigned this account with outlook trail license on that day and it needed time to process.

    Thank you for your help anyway.

  • Ajay Babu Chikati Profile Picture
    40 on at

    Hi Shengxin Chen,

    May I know how do you configure outlook. I have downloaded CU01 Business Central Onpremise for AU. I have installed Business central on my laptop. I can see Add-in option on my outlook but not able to connect.

    Below is the screen shot.

  • Suggested answer
    Ajay Babu Chikati Profile Picture
    40 on at

    Hi Shengxin Chen,

    May I know how do you configure outlook. I have downloaded CU01 Business Central Onpremise for AU. I have installed Business central on my laptop. I can see Add-in option on my outlook but not able to connect.

    Below is the screen shot. When I click company it will take long time and throw error message saying that check synchronize settings or give time out warning. 

    Outlook-Addin-Issue.png

    Thanks and Regards

    Ajay

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