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Microsoft Dynamics CRM (Archived)

Cant add new Case from Contract Line

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Posted on by 11,323

Hi,

I added a Sub Grid to the Contract Line Form as I wanted the User to create cases from the Contract Line so that both Contract Line and Contract lookup's get mapped when they create the case. But there doesn't seem to be a add new button.

4747.Screenshot_5F00_10.png

I noticed that the relationship is of type 'System'. Is there any reason to why I cant do this or why it is designed this way?

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  • Verified answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Cant add new Case from Contract Line

    0564.Screenshot_5F00_11.png

    The solution to this is to Invoice the Contract and that the Contract Start Date is today or after todays date.

    After that it showed the plus sign on the subgrid of the Contract Line

    2630.Screenshot_5F00_12.png

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