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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Cancel a PO
Microsoft Dynamics GP (Archived)

Cancel a PO

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Posted on by Sunstone130 785

We have about 10 PO's in our system that show as blank POs when you run reports. However, when you try to view the PO or edit the PO, it says that it's a file type that I don't have access to. I've asked all executives to try to get into these files and even those with total access to the system can't seem to open them. I think they are corrupted POs because the system used to kick us out of what we were doing when the internet stopped working, and I think these must have been active when someone was kicked off the internet. Any suggestions on how to remove them?

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  • Sunstone130 Profile Picture
    Sunstone130 785 on at
    RE: Cancel a PO

    Hey Frank,

    I've been trying to ask around the purchasing department to see if anyone has the maintenance option under Dynamics. I don't have that option on my drop down menu. Thank you for your help though! I'll let you know what happens when I get word from the next tier up in our organization.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,776 Moderator on at
    RE: Cancel a PO

    You probably have damaged records. If you can use SSMS to correct whatever the issue is please do so. The goal is to correct them so you can delete or cancel them using GP. Then you will want to run inventory reconcile to correct the on order quantities.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,317 Super User 2025 Season 1 on at
    RE: Cancel a PO

    Sunstone, it is here:

  • Sunstone130 Profile Picture
    Sunstone130 785 on at
    RE: Cancel a PO

    Thanks for the suggestion Soma, but unfortunately when I do that, I get stuck in the window and I can't get out without force quitting GP.

    Frank - I'm trying to find the maintenance window under GP but I can't seem to locate it. Is there another way to get to that screen?

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at
    RE: Cancel a PO

    1. Open Edit Purchase Order window(Transactions-->Purchasing-->Edit Purchase Order).

    2. Choose the PO and Purchase Order Status to Canceled.

    3. Click Process to cancel the selected PO.

    Hope this helps!!!

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,317 Super User 2025 Season 1 on at
    RE: Cancel a PO

    The first thing I would try is running Check Links on the Purchasing Transaction tables.  If that doesn't resolve and If they are corrupt POs, they will have to be removed directly from the tables using SQL.  

    To run Check Links, go Microsoft Dynamics GP>>Maintenance>>Check Links and select Purchasing>>Purchasing Transactions.

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