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Finance | Project Operations, Human Resources, ...
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Blank Invoice numbers posted for a few PO's

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Posted on by 5

Hey Everyone, 

I have a finance query about empty invoice numbers posted by system(Scheduling job). Refer to screenshot.

pastedimage1582752113071v2.png

When I click on the PO, The invoice and journals are both disabled on the PO. Please find screenshot below. 

pastedimage1582752250593v3.png

Status of these PO's are invoiced and Chart of accounts looks fine. 

Has anyone come across this kind of situation? Any answers or solution?

Thanks 

Bharath

I have the same question (0)
  • MATTGUO Profile Picture
    22,344 Moderator on at
    RE: Blank Invoice numbers posted for a few PO's

    Hi Bharath,

    Could you please elaborate on "posted by system(Scheduling job)"?

    Can you repeat this case in other environments? Which specific version are you using?

  • Crispin John Augustine Profile Picture
    37,081 on at
    RE: Blank Invoice numbers posted for a few PO's

    Never encountered this.

    Looks like a data correction from the Database (manually entering InvoiceId in a couple of Tables, should resolve it)

    But if this is a Prod environment, you have to contact MS Support. They can do this for you. (or suggest another workaround)

  • André Arnaud de Calavon Profile Picture
    299,030 Super User 2025 Season 2 on at
    RE: Blank Invoice numbers posted for a few PO's

    Hi Bharath,

    Can you elaborate how the invoices are entered in the application? Is it manual or using an import or other customization? How do these invoices appear in the journal (before posting)?

  • BharathKollur Profile Picture
    5 on at
    RE: Blank Invoice numbers posted for a few PO's

    Hi Mattguo,

    Thanks for you reply. We have a created a job to auto post the invoices on the PO's and SO's.

    I am using 10.0.7 version.

    Thanks

    Bharath

  • BharathKollur Profile Picture
    5 on at
    RE: Blank Invoice numbers posted for a few PO's

    Hi Andre,

    Thanks for the reply.

    Invoices are not entered manually or through the import. Its a job that we have scheduled to run at times.

    No invoices don't appear before posting.

    Thanks

    Bharath

  • Verified answer
    saurabh bharti Profile Picture
    15,039 Moderator on at
    RE: Blank Invoice numbers posted for a few PO's

    Hi Bharath,

    This looks like system has entered data in few tables and not updated in other relevant tables. My suggestion would be raise service request to Microsoft.

    One more thing please check if all this reflecting in vendor transactions or not?

  • BharathKollur Profile Picture
    5 on at
    RE: Blank Invoice numbers posted for a few PO's

    Hi Saurabh,

    Appreciate your reply.

    The records are reflecting in vendor transactions as well GL.

    My next step is to raise a request with Microsoft.

    Thanks

    Bharath

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