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Customer experience | Sales, Customer Insights,...
Suggested Answer

"You must enter a whole number between 0 and 150." error message in CRM

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Posted on by
Hi,
I am getting the "You must enter a whole number between 0 and 150" error message, when I am trying to enter an ID number.
The system is set to take a 13 digit ID number that starts with the last two digits of the year, i.e. YYMMDD******* .
When the candidate was born any time before 2000 the system would allow the id number, but for anyone born after 1999, i.e 2000, the system throws this message.
I think the reason for this, is that the ID Numbers for the candidates born after 1999 start with a zero, i.e. for 2001, the id number would be 01MMDD*******.
Kindly Assist?
I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    It seems that you have Whole Number field with some additional validation added. My recommendation - drop field that you have and use string field instead. Do your validation using JavaScript.

    Good luck.

  • Rajesh Chungath Profile Picture
    467 on at

    Please check the minimum and maximum value of the whole number filed.

    Also check is there any business rule or java script validation added

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