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10Hi,
I have a credit amount showing up for a customer in my AR subledger that isn't included in the GL AR balance (approx. $14k)
I took a look at the customer ledger entries and this is due to the fact that the sales invoice has a remaining amount of $230k and a remaining ($) amount of $244k. The payment made was $244k.
The sales invoice has a currency code of CAD which is our LCY. Usually the sales invoices created in Canada have no currency code. However, I looked up the CAD currency rate and it has always been at 1.00 so I don't think this should be causing the difference.
When I take a look at the sales invoice, the total invoice is $230k.If I take a look at the statistics, the tax breakdown on the right hand side shows HST (harmonized sales tax) totalling $31k but the tax amount on the left hand side shows $17k. This is the $14k difference.
I am confused as to whether this difference in the subledger is due to the currency code being in CAD or something to do with the taxes and how I can get this amount removed from the subledger without making any adjustments to the GL.
Any help is appreciated!
Jennifer
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