Retail POS Button Grid Label text getting corrupt in Retail POS of AX 2012 R3 CU9. We are facing this issue in Windows 10.1 Pro. Has anyone faced the same issue. Please help.
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Hi Indranil,
In the last 24 hours, I've checked some similar errors.
I believe this problem is related to a Windows update.
Version 10.0.17134 Build 17134
Check:
Retail > Setup > POS > Profiles > Button Grids > Select a Button grid ID > General > Fonts.
Probably yours buttons grids are using the @Arial Unicode MS Font. After this last Windows update, I did not find this font in Windows (I could not tell if the font was discontinued or if the file font was corrupted. Please, make sure if your scenario is similar).
An alternative is to change the source for all Button Grids that you use, for example, change to the Segoe UI Light font or @simsun font. (for unicode scenarios)
After you make this change, synchronize the 1090 package.
This operation worked for my scenario.
Other Option: Try to install the @Arial Unicode MS source from another computer.
I Hope This Helps!
Regards,
Rodolfo Recalde
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