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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Missing Item model group
Microsoft Dynamics AX (Archived)

Missing Item model group

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Posted on by Vandan Dodiya 90

A value is missing. Enter a value in the Item model group field in the Released product details form for product 801 to be able to proceed.

I am getting above mentioned error while importing sales order line. I have checked that item model group has already been set to product 801, but still facing this error.

Please help to resolve this issue.

I also went through discussion on above issue in community forum and also followed same but still error has not been resolved.

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  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Do you get an error message for product 801 only?

    Have you checked the released product details in other company accounts and double checked that you import into the correct company where everything is completely setup?

    Best regards,

    Ludwig

  • Vandan Dodiya Profile Picture
    Vandan Dodiya 90 on at

    Thank you Ludwig for your immediate reply.

    Actually scenario is like, I have released 801 product to "ININ" legal entity.  Today I am trying to import sales order header and sales order line through DIXF in same legal entity. I have already imported sales order header from CSV file but now when I am importing sales order line in ININ , i am facing this error.

  • Suggested answer
    udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi Vandan,

    Can you try enabling the configuration key retail and try importing the same.

    /Uday.

  • Vandan Dodiya Profile Picture
    Vandan Dodiya 90 on at

    Thanks Udhaya.

    can you please tell me, where would i find configuration key retail?

  • Suggested answer
    udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi Vandan,

    Please follow the link and you will be able to enable the configuration key for Retail.

    docs.microsoft.com/.../configure-application-functionality

    /Uday.

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    hi vandan,

    Were you able to fix the issue.

    /Uday.

  • Vandan Dodiya Profile Picture
    Vandan Dodiya 90 on at

    Thanks Ludwig.

    Issue has been fixed. Actually it was problem in excel sheet format , Which was changing item number value when i was converting Excel to CSV format. Hence system was not able to identify item model group of changed item number value.

    But when i fixed that issue, I am getting new error. can you please help me for this also?

    This is the new error , which I am facing "Cannot create a record in Order lines (SalesLine). Sales order: ININ-000066, 000801.

    The record already exists."

    please help if you know the solution.

  • Vandan Dodiya Profile Picture
    Vandan Dodiya 90 on at

    Thanks Uday.

    Yes issue has been fixed. Actually it was problem in excel sheet format , Which was changing item number value when i was converting Excel to CSV format. Hence system was not able to identify item model group of changed item number value.

    But when i fixed that issue, I am getting new error. can you please help me for this also?

    This is the new error , which I am facing "Cannot create a record in Order lines (SalesLine). Sales order: ININ-000066, 000801.

    The record already exists."

    please help if you know the solution.

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi vandan,

    There are many causes for the error,

    1.Duplicate data in the excel with the same for the particular SalesId

    2.You can check the numberseq setup of InventTransId

    www.cloudfronts.com/sales-order-line-error-cannot-create-record-order-line-record-already-exist

    /Uday.

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi,

    Were you able to resolve the issue?

    /Uday.

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