field mapping does not working for quick create form in Field Service Mobile App

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Posted on by chauhanhardik

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Hi All,

I Have a subgrid of Entity B on Entity A form and we have field mapping added between Entity A and Entity B.

Entity A main form contains many fields including Customer(lookup) and Entity B quick create form contains many fields including Customer(lookup) and Entity A(lookup).

On Web, when I create a Entity B record from Entity A form, quick create form opens up and has the data added for Customer and Entity A. But in Field Service mobile app, when I do the same, Customer and Entity A fields are blank.

It seems that in Field Service mobile app, it is taking reference of global quick create and in Web, it is not.

Can anyone confirm is this the correct behavior of quick create from in mobile app or is there anything missing in customization?

Thanks!,

Hardik Chauhan